Careers

Open Positions

Bakersauthority.com is widely recognized as one of the most innovative and complex new business models in the country. As a result, the company is growing at a rapid rate and is looking to complement that growth by hiring only the top minds within the industries we participate in. If you fit that profile and are interested in working with us please apply to one of our openings below:


Accounting / Finance

Accounts Payable AnalystNew York, New York, United States

Senior Financial AnalystNew York, New York, United States


Corporate

Talent Acquisition SpecialistNew York, New York, United States

Director, Learning & DevelopmentNew York, New York, United States

Senior Manager, Human Resources OperationsNew York, New York, United States

Manager, Business DevelopmentNew York, New York, United States


Creative / Creative Production

Senior Art DirectorNew York, New York, United States

PhotographerNew York, New York, United States

Photo Studio ManagerNew York, New York, United States

Manager, Business DevelopmentNew York, New York, United States


Customer Support

Customer Support Associate (Multilingual)New York, New York, United States

Customer Support Supervisor – Night ShiftNew York, New York, United States

Customer Support SupervisorNew York, New York, United States


Marketing / Public Relations

Marketing Analyst- Paid SearchNew York, New York, United States

Associate Manager, Affiliate MarketingNew York, New York, United States

Senior Manager, CRMNew York, New York, United States

Director/Senior Director, Public RelationsNew York, New York, United States

Vice President, Acquisition MarketingNew York, New York, United States

Graphic DesignerNew York, New York, United States


Merchandising

Buyer, FoodNew York, New York, United States

Merchandise Assistant – TemporaryNew York, New York, United States

Brand Relations ManagerNew York, New York, United States

Associate, Merchandising Strategy & InnovationNew York, New York, United States


Operations

Operations, Planning and Performance AnalystNew York, New York, United States

Supply Chain CoordinatorNew York, New York, United States


Technology / Product Management

Lead Software EngineerLimerick City, Limerick, Ireland

Senior Product ManagerLimerick City, Limerick, Ireland

Senior Systems EngineerLimerick City, Limerick, Ireland

Big Data AdministratorLimerick City, Limerick, Ireland

Senior UX Designer Limerick City, Limerick, Ireland


Accounts Payable Analyst

Accounting / Finance
New York, New York, United States

We are currently looking to recruit an Accounts Payable Analyst to join our Accounts Payable team, which is part of our Shared Service Centre based in Limerick

The role of Accounts Payable Analyst includes the following key responsibilities:

  • Coding invoices.
  • Posting invoices to Oracle.
  • Scanning and Filing of invoices
  • Preparing invoices for payment.
  • Creditor account reconciliations.
  • Validating invoices have been properly approved (3 way match)
  • Assisting with monthly analytics & experience of month end requirements an advantage.
  • Ad hoc analysis and reporting.
  • Ensuring all checks and controls have been adhered to in line with company guidelines.

Requirements for the role

  • 3 years experience in accounts payable in a commercial role, ideally within a Multi-national Company
  • Excellent Excel skills
  • Self-starter, excellent team player and willing to work in an ever changing environment.
  • Experience of performing vendor account reconciliations.
  • Commercial awareness.
  • Experience of working in a multi currency environment
  • Oracle experience would be beneficial but not essential


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Senior Financial Analyst

Accounting / Finance
New York, New York, United States

Reporting to the Senior Manager of FP&A, the Senior Financial Analyst will support corporate goals and objectives by providing financial and analytical leadership through financial planning, reporting and analysis. The successful candidate will initiate analyses designed to improve operating performance and will effectively and persuasively communicate analyses and recommendations to all levels of management. This role requires significant accuracy and attention to detail as well as creative problem solving abilities.

Responsibilities

Prepare and present P&L analysis for major initiatives Identify, track and analyze key metrics that impact the business Develop and maintain budgeting framework and tools Maintain and update monthly forecast for multiple cost centers Assist in budgeting and strategic planning for multiple internal organizations Drive the planning and measuring of corporate initiatives Support corporate goals in partnership with senior business leaders

Qualifications

Bachelor’s degree in accounting, finance or economics 5 years of experience in accounting/ finance required, with at least 3 years in FP&A Strong understanding of financial statements and US GAAP Experience with financial reporting, budgeting and business analysis Experience in Retail, Consumer Packaged Goods (CPG) or E-Commerce required Excellent financial modeling capabilities with a high proficiency in Excel (i.e. VLOOKUP, INDEX and MATCH functions, as well as pivot tables) Ability to retrieve and analyze information from various financial and operational systems Additional Qualifications, Skills & Knowledge

Ability to effectively communicate to all levels of the organization Ability to drive strategic projects through modeling and analytics Ability to manage multiple projects, with a keen attention to detail Meets and manages deadlines effectively Self-motivated and self-directed, with a positive attitude Accepts responsibility, accountability and takes pride in his/her work



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Talent Acquisition Specialist

Corporate
New York, NY, United States

Our recruitment team creates the ultimate experience for our candidates. As experts in the field, we work closely with talent teams and hiring managers to develop strategies to find candidates across multiple business areas.

Responsibilities:

  • Attract, engage and activate passive high performing talent through the use of Boolean, LinkedIn and alternative search techniques
  • Screen resumes and interview candidates to determine fit based on technical and culture requirements
  • Regularly track and report pipeline activity to share with internal stakeholders
  • Collaborate with internal sourcing and management to achieve Talent Acquisition goals
  • Strategize unique methods to pipeline candidates, create a network, execute on research, and generate referrals
  • Leverage social media (Facebook, LinkedIn, Twitter, Instagram, Google+) to attract a pipeline of passive candidates
  • Attend, organize and work various recruiting events as needed

Qualifications

  • 3+ years experience with the full lifecycle of recruitment with a search firm or in-house team.
  • Working knowledge of Applicant Tracking Systems (ATS) as well as Candidate Relationship Management (CRM) and their capabilities
  • Must demonstrate drive and a high expectation for delivering exceptional business partner relationships
  • Proven organizational skills with a high attention to detail
  • Exceptional time management; proactive with a strong sense of urgency
  • Great eye for talent with ability to quickly screen resumes to identify fit
  • Strong interpersonal skills including oral and written communication. Well- developed presentation skills
  • Strong analytical skills, with passion for research, data, and a creative approach to sourcing
  • Proven ability to take initiative, use consultative skills and build strong, productive relationships
  • Technical recruiting experience is a plus
  • Bachelor’s degree required


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Customer Support Associate (Multilingual)

Customer Support
New York, NY, United States

The Opportunity

We are seeking individuals with diverse backgrounds and experience to join our sophisticated Customer Support team in Limerick on a part-time basis to work with us during our busiest time during the day, late afternoon and evenings.

The successful candidate shall innately understand the needs of the luxury goods consumer and will be able to communicate their personal approach to a successful customer service policy. In addition, the Customer Support Associate’s role is unscripted, thus allowing individuals the flexibility necessary to successfully resolve all customer issues without restrictive timelines nor canned verbiage requirements; this approach requires demonstrated patience, empathy, sound judgment and balanced decision-making skills. The successful candidate shall contribute a positive, energetic and organized approach to their role within this highly functioning team.

We are looking for candidates who speak fluent (both written and verbal) English as well as one of the following languages:

  • Russian
  • Chinese
  • Korean
  • Japanese

Please do not apply if you do not meet the language criteria above.

Responsibilities:

  • Serve as the primary contact between the customer and the company, providing real-time service during online sales, as well as post-sales support covering a range of topics
  • Demonstrate a highly professional demeanor while providing exceptional service to our customers via phone and e-mail
  • Troubleshoot and resolve customer issues and complaints with the utmost of care and respect by listening to their problems and negotiating a satisfactory resolution
  • Follow customer service policies and procedures to ensure consistent customer satisfaction, always doing the right thing for both our customers and our business
  • Serve as a liaison between the customer and various internal departments in regards to shipping, technical and designer issues
  • Provide customer feedback to management in order to continuously improve the shopping experience

Requirements:

  • Exemplary communication skills, including a professional and friendly telephone etiquette, a strong vocabulary, and outstanding written communication and proofreading skills
  • Demonstrated computer proficiency including email, web applications and contact management software
  • Strong leadership skills both independently and in a team
  • Highly organized with demonstrated attention to detail
  • Knowledge of luxury goods and e-commerce will be an advantage


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Marketing Analyst- Paid Search

Marketing / Public Relations
New York, NY, United States

The Opportunity

We are seeking a top-notch marketing professional to join its Marketing team. As the Analyst of Paid Search Operations, you will be responsible for driving the next phase of search advertising for Bakers Authority City’s national and local offering across 13 different markets. This role requires a demonstrated record of analytical rigor, creative problem solving, and flawless execution. The ideal candidate will have 1-2 years of experience in online marketing or advertising. In addition, this role provides exposure to a broad range of digital marketing disciplines and channels, and career growth opportunities across a fast-paced online retail business with visibility and opportunities to contribute across paid media channels.

Responsibilities

  • Drive member acquisition, engagement and revenue for Bakers Authority City via Search Engine Marketing by planning, creating, evaluating and refining paid search campaigns
  • Analyze individual campaign performance to derive actionable insights to improve performance and conversion rates – then own the execution of these new ideas start to finish with feedback from peers/manager/executives
  • Track and manage monthly search budget towards performance goals
  • Produce post-campaign reports and analysis, including recommendations for improvement and expansion
  • Coordinate Search channel’s day-to-day trafficking, QA, test execution, optimization and troubleshooting, and assist other channels with similar tasks if needed e.g. pixel management as needed
  • Build relationships with key publisher and marketing technology partners such as Google, Yahoo, etc.

Qualifications

  • 1-2 years of direct experience managing search engine marketing with a proven track record of driving ROI – specifically in setup, monitoring, reporting, analysis, optimization, budget pacing and forecasting, keyword research and expansion, competitive benchmarking, and strategic portfolio insights
  • In-depth understanding of key industry metrics and the ability to recognize how they drive the business (e.g. CPC, CTR, CPA, Quality Score)
  • Tech savvy and experienced in using paid search online tracking and management tools (e.g. Adwords, DoubleClick Search and other SEM tools)
  • Knowledgeable about current marketing trends, advertising tactics, and CPA business models
  • Familiarity with Online Analytics platforms, preferably Google Analytics
  • Ability to manage multiple tasks and deliver results in a fast-paced environment
  • Bachelor’s degree in marketing or a quantitative discipline preferred
  • Strong analytical, verbal and written communication and presentation skills
  • Meticulous attention to detail
  • Advanced knowledge of Excel
  • Fun, energetic and collaborative personality with self-starter approach to work – with a deep curiosity for learning digital marketing and online retailing
  • Adaptability and flexibility to adjust to changes in business and market environment, and alter goals accordingly
  • Experience in search and ad trafficking, ad operations, and pixel management are all a strong plus


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Associate Manager, Affiliate Marketing

Marketing / Public Relations
New York, NY, United States

The Opportunity

We are seeking a top-notch marketing professional to join its dynamic and growing Paid Media & Demand Generation team. As the Associate Manager of Affiliate Marketing, you will be responsible for developing and executing large scale online marketing campaigns and driving business growth through new and existing affiliate publisher and partner relationships.

This role requires a demonstrated record of analytical rigor, creative problem solving, and flawless execution. The ideal candidate will have a top-tier educational background and 3 or more years of experience in online marketing or advertising. In addition, this role provides exposure to a broad range of digital marketing disciplines and channels, and career growth opportunities across a fast-paced online retail business with visibility and opportunities to contribute across SEM, SEO, Paid Social, Affiliate Marketing, Display and Mobile Advertising.

Responsibilities

  • Manage existing affiliate partners and build strong relationships for long term success, while building new affiliate partner relationships to broaden the impact of the program
  • Own relationship with Bakers Authority’s affiliate program manager and identify and execute on innovative and creative ways to drive value
  • Work with affiliate agency (and affiliates) to execute on new marketing strategies to drive growth from each affiliate
  • Partner with Bakers Authority’s business development team on sourcing new partners
  • Manage reporting and dashboards for performance of this channel
  • Analyze performance (e.g. ROAS, CPA) and identify opportunities to increase traffic from affiliates, including promotions, conversion optimization, A/B testing
  • Innovate to improve channel performance, growth and profitability
  • Partner with data and analytics teams to analyze individual campaign performance to derive actionable insights to improve performance, conversion rates, and lifetime customer value – then own the execution of these new ideas start to finish with feedback from peers/manager/executives
  • Liaise with other teams within Bakers Authority Marketing, Tech, Merchandising and beyond to support company marketing initiatives, and work with a broad set of internal stakeholders to formulate and test new ideas that improve conversion rate and expand access to additional customer audiences
  • Collaborate with internal and external partners to develop processes to streamline operations
  • Supports competitive monitoring and analysis
  • Connect the dots between affiliate marketing opportunities and those in other channels

Qualifications

  • 3+ years of direct experience managing affiliates and affiliate programs, with a proven track record of driving ROI
  • In-depth understanding of key industry metrics and the ability to recognize how they drive the business
  • Experience with affiliate management tools (e.g. Commission Junction) and working within major affiliate network interfaces, uploading creative, creating links, etc.
  • Knowledgeable about current marketing trends, advertising tactics, and CPA business models
  • Proven ability to motivate affiliates to test offers
  • Familiarity with Online Analytics platforms, preferably Google Analytics
  • Ability to manage multiple tasks and deliver results in a fast-paced environment
  • Bachelor’s degree in marketing or a quantitative discipline preferred
  • Strong analytical, verbal and written communication and presentation skills
  • Excellent relationship building and management skills
  • Meticulous attention to detail
  • Advanced knowledge of Excel
  • Deep understanding and experience with 3rd party ad server and online tracking tools (e.g. DoubleClick)
  • Adaptability and flexibility to adjust to changes in business and market environment, and alter goals accordingly
  • Fun, energetic and collaborative personality with self-starter approach to work – with a deep curiosity for learning digital marketing and online retailing


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Graphic Designer

Marketing / Public Relations
New York, NY, United States

The Opportunity

We are looking for a Graphic Designer to join our fun, passionate and innovative creative team. The Graphic Designer will work within the marketing team and be responsible for the creation of marketing promotions, online acquisition creative, email banner content, editorial compositions and print collateral. You have a proven ability and portfolio that demonstrates an editorial thought process with designs that adhere to brand guidelines while also pushing the status quo. You are a conceptual thinker that has experience working in a fast-paced, dynamic fashion retail company. You are highly collaborative with a roll up your sleeves attitude. An entrepreneurial spirit is a must.

The Graphic Designer will report to the Senior Graphic Designer and work within a team of motivated and highly talented production and graphic designers to create clear communication and marketing designs.

Responsibilities

  • Concept, develop and execute a wide variety of on-site events, campaigns, digital ads, marketing and PR initiatives, mobile, social and email designs
  • Follow and maintain brand identity characteristics, typography, photography, color etc., evolving when necessary
  • Work cross-functionally with marketing, merchandising, editorial and creative production teams
  • Coordinate with other graphic designers to ensure all assets are aligned
  • Present designs in a clear and concise manner
  • Ability to work independently, balanced with strong collaboration skills

Qualifications

  • Bachelor’s degree or equivalent in graphic design or web design
  • 3+ years relevant experience in graphic/interactive design
  • Experience with website production and design
  • Strong talent for all elements of design, layout and typography
  • Ability to meet deadlines on a daily basis and multitask in a very fast paced environment
  • Have a love of detail-oriented work
  • Proficiency with Mac OS: Adobe Creative Suite (InDesign, Illustrator, Photoshop, Acrobat, Bridge, Flash), PowerPoint and Word Experience a plus
  • Have a strong understanding of latest web technologies and their capabilities
  • Strong time management, communication, and interpersonal skills
  • Able to work independently with minimal instruction
  • Ability to manage multiple projects simultaneously and to keep abreast of innovative
  • HTML and CSS knowledge a plus


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Buyer, Food

Merchandising
New York, NY, United States

The buyer, women’s contemporary will collaborate with various internal teams and external vendors to create the product selection that sets Bakers Authority Groupe apart from all competition. The buying team will develop business strategies that drive sales through the assortment of products selected, pricing, promotion and ROI.

Responsibilities:

  • Responsible for the financial accountability and growth of business for respective buying category
  • Establish and maintain vendor relationships and attend buying trips
  • Negotiate buying terms with vendors (price, quantity, and delivery terms)
  • Manage inventory levels with input from Financial Planning team
  • Develop financial plan for the vendor(s) (profitability targets, markup and receipt flow)
  • Continually research and explore new trends in marketplace and category
  • Establish cross-functional relationships in order to effectively grow and maintain business and financial expectations
  • Lead and develop other members of the merchandising team

Requirements:

  • 5-7 years buying experience
  • Currently in buyer level position strongly preferred
  • Strong understanding of merchandising financials, retail math and the ability to manage profitability
  • Successful experience in buying in multi brand, multi vendor environment
  • Proven experience building profitable business in Women’s category
  • Knowledge of Open-to-Buy process
  • Strong management and team building experience
  • Strong product sensibility and understanding of luxury brands
  • Ability to analyze reports and draw conclusions/recommendations
  • Ability to remain flexible and willing to change strategies, as business needs dictate
  • Experience with Women’s contemporary preferred
  • Ability to lead team effectively and create an exciting workplace


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    Merchandise Assistant

    Merchandising
    New York, NY, United States

    We are an innovative online shopping destination offering its members special access to the most inspiring merchandise and experiences every day at insider prices. We continually searches the world for the most coveted brands and products, including fashion for women, men, and children; home decor; and unique activities in select cities and destinations. We believe that every day is an opportunity to inspire and be inspired.

    We are seeking a merchandising temporary employee to join our dynamic and game-changing ecommerce buying team. This is a temporary, hourly position with the potential for future full-time employment. The ideal candidate will have a strong desire to gain the technical and practical knowledge to launch a buying career.

    The Merchandise Assistant will assist the buying office in preparation of private sale events that set our groupe apart from the competition.  S/he is responsible for maintaining accuracy and efficiency throughout the buying process, including: data entry, purchase orders, reporting, logistics, sample management and more.  In addition, the successful candidate will partner with functions across the organization, from Operations and Logistics to Marketing and Customer Service.

    Responsibilities:

    • Assist the buying office with product, technical and other applicable tasks pertaining to sale event preparation
    • Oversee the collection of detailed and accurate product information for each sale 
    • Partner with warehouse-based staff and vendors to track and manage market, photo shoot, and editorial samples
    • Assist the Buying Office with PO entry and maintenance
    • Generate sell-thru reports and assisting with market preparation
    • Attend market as appropriate

    Qualifications:

    • Bachelors degree and 0-1 year of retail or buying office experience
    • Proficient to intermediate Excel skills required
    • Detail-oriented and conscientious
    • Systems savvy with ability to learn and pick up new tasks quickly
    • Skilled with retail math and analyzing data
    • Excellent written and verbal skills
    • Ability to communicate effectively and at all levels of an organization 
    • Ability to remain flexible and work independently
    • Self-starter, ambitious in nature
    • Able to work 40 hours/week and overtime if needed


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    Brand Relations Manager

    Merchandising
    New York, NY, United States

    We are looking for a Brand Relations Manager to join its dynamic Brand Relations Team. This individual will be a key partner in helping us break brands, win new business, and provide partner solutions and strategic thinking across all business units.

    This individual must have pitch-perfect taste and a refined sense of the competitive landscape, as they will have responsibility identifying and pitching new brands, collaborating across internal teams to bring ideas to completion and innovating creative programs for our partners.  We are looking for an individual who is just that – strong in their taste and experience, but also someone who wants to be part of a dynamic team.  

    This is not a position for on-the-job learning; we need an accomplished, industry professional who brings a deep-knowledge of brands across the men’s, women’s, home, and children’s marketplace. Their success involves harnessing their strong network of relationships in the business, and having a sophisticated understanding of what it takes to execute successful buying in the retail space.

    This team-member will be Bakers Authority’s primary representative in the market, working as closely with brands as you are with your teammates at Bakers Authority. Intelligence, integrity, poise, a commitment to excellence, and the ability to run numerous initiatives at the same time are just a few of the qualities we seek in this person.

    Responsibilities:

    • Partners with VP of Brand Relations with a focus on American/European brands across all categories of business
    • Constantly communicates with potential brands and works to build partnerships
    • Independently manages the brand onboarding lifecycle
    • Attends tradeshows to represent the Bakers Authority brand and build relationships
    • Negotiates vendor agreements and is the main point of contact during brand onboarding
    • Maintains partnership pipeline for deals at all stages in the relationship from pitch to close
    • Creates pitch decks when needed
    • Communicates with internal stakeholders to ensure seamless hand-off of partnerships from sales to execution phase
    • Communicates early and often with business unit cross-functional teams to secure optimal site real estate and sale timing.

    Requirements:

    • Bachelors degree with 8+ years of experience
    • Experience working in merchandising and/or wholesale buying
    • Experience working with American/European brands with the ability to travel
    • Strong qualitative and quantitative skills – excellent business writing and communication skills
    • Results driven with an understanding of retail math.
    • Proactive, responsive, team-oriented and a great relationship manager 
    • Positive attitude, self-directed and enjoys problem solving; possesses the ability to think through the needs/wants of brands, Bakers Authority and the end consumer
    • Proactive, responsive, team-oriented and a great relationship manager.
    • Proven ability to coordinate the activities of cross-functional teams and provide project management support.
    • Deadline driven, works well under pressure and comfortable multi-tasking.  Seeks clarity when priorities are unclear.
    • Experience with MS office with the ability to build PowerPoint decks.


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    Associate, Merchandising Strategy & Innovation

    Merchandising
    New York, NY, United States

    We are looking for an Associate to join its Merchandising Strategy & Innovation team. The associate will partner with the Director of Merchandising Strategy & Innovation and Bakers Authority’s Chief Merchandising Officer to support its four core businesses: Women’s, Men’s, Home and Kids. The associate will apply his/her analytical skills and partner with business leaders to drive financial performance and innovation. S/he will play a critical role in analyzing business trends and driving efficiencies. Strong analytical skills and a demonstrated ability to use data in smart and groundbreaking ways are essential to succeed in this role. S/he must have the ability to interface across all levels of the organization and build successful relationships with partners across functions (e.g. merchandising, marketing, operations and finance teams). A proven record of driving change from ideation to execution in a complex organization is a must. Excellent writing and presentation skills and proven ability to manage multiple projects required. S/he should have a passion for ecommerce, be innovative, team-oriented, and an effective communicator. S/he must have a desire to participate in a fast-paced, start-up environment with rapidly changing priorities.

    Responsibilities:

    • Assist Director in conducting business and financial analysis, transforming complex data into actionable insights and strategies
    • Collaborate with the planning, marketing, and product teams help build tools to inform business decisions
    • Assist in managing the entire product lifecycle from strategic and financial planning to tactical activities for driving top line and bottom line growth
    • Perform ad-hoc analysis based on identified business issues/need
    • Gather data from various sources, both internal and external, to conduct complex analyses

    Qualifications:

    • 2-4 years work in either strategy consulting, investment banking, planning or CPG/retail strategy is required; e-commerce, marketing and/or previous retail experience are highly desired
    • Bachelors degree or higher in Business Administration, Marketing, Economics, Engineering or related field required
    • Demonstrated financial acumen with prior experience working with massive amounts of data and conducting analyses
    • Expert proficiency in Microsoft Excel and PowerPoint 
    • Able to work independently with minimal supervision, adhere to deadlines and follow up accordingly
    • Strong oral and written communication skills are crucial
    • An entrepreneurial spirit, sound business judgment and proven ability to influence others are critical to success in this position
    • Proven success working with cross-functional teams to accomplish aggressive goals
    • Strong bias for action and intellectually curious


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    Lead Software Engineer

    Technology / Product Management
    Limerick City, Limerick, Ireland

    Small, autonomous teams. Decentralized decision-making. Scala. NoSQL. Team ownership of end-to-end quality. Support for open source technologies. A friction-free production environment. Distributed systems. Continuous delivery. Simplicity. Automation. These are some of the key ingredients of Bakers Authority’s robust technology culture. If this all sounds good to you, then keep reading!

    The Opportunity

    As a Bakers Authority Software Engineer, your main responsibility is to write concise, clear, flexible code. You’ll use the Typesafe platform (Scala/Play Framework/Akka), AWS, Docker, Jenkins, MongoDB, Lucene/Solr, and other great technologies to develop high-quality software. You’ll be encouraged to take risks and challenge yourself in new ways–from developing your own open-source projects to submitting proposals to prestigious tech conferences.

    Desired Technical Skills:

      Source code management skills (Git)
    • Familiarity with SQL and relational databases (PostgreSQL, MySQL, Oracle) and NoSQL databases (MongoDB, DynamoDB)
    • Fluency in discussing web standards (HTTP, JSON) and RESTful APIs
    • Experience using Linux/Unix, CentOS, Ubuntu, and Mac OS
    • Familiarity with deployment and continuous integration technologies, and container technologies such as Docker.

    Since Bakers Authority’s founding in 2007, we’ve shifted from a monolithic Rails app to a system of hundreds of small services built in Scala. This evolution has enabled our team to achieve much faster release cycles than ever before—decreasing from days to minutes. Managing such a large number of services produces unique challenges. So does our flash-sales business model: The massive traffic spike we experience every day when we release the day’s new sales at noon is similar to a DDoS attack. And the dynamic nature of our operations–from launching new personalization initiatives to fine-tuning our staging and production environments–means that there’s always something new to learn.  

    Our Culture

    We’re very passionate about preserving our culture of trust and autonomy. Anyone on our team can publish to our Tech Blog, give a presentation, develop an open source project, attend or speak at a conference, spend funds in the team budget, organize a meetup, or invite someone interesting over to our office for coffee and a chat. We embrace our creativity and are open to embracing yours.

    During the interview process we hope to learn something from you. What’s your potential? What can you bring that no one else can? What open source projects can you share with us?

    We can’t wait to hear from you!



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    Senior Product Manager

    Technology / Product Management
    Limerick City, Limerick, Ireland

    The Opportunity

    Sr. Product Managers are responsible for leading the cross-functional team’s product strategy, design and define product features and measuring success in terms of business and customer value.

    What they do… (aka key accountabilities that are ongoing, i.e., not project-specific)

    Define the strategic direction of the cross-functional team by identifying clear and measurable strategic KPIs
    Lead the product definition by collaborating with the cross-functional team and other stakeholders
    Serve as the primary advocate for customers and jointly design the user experience with the UX Designers
    Closely monitor all analytics and perform quantitative analysis that will help guide product decisions
    Clearly communicate the progress and results of the team to the rest of the company
    Provide subject matter expertise in the area that he/she is responsible for
    Mentor more junior product managers
    How they work/are… (aka competencies)

    Technical competencies

    Strong quantitative analysis skills
    Understanding of how to design tests and interpret test results
    Lead ideation workshops and product planning sessions
    Solid understanding of our tech stack
    Solid understanding of basic UX principles
    Familiarity with e-commerce trends and best practices

    Non-technical competencies

    Effectively communicate (verbal & written) internally/externally
    Able to sell ideas and clearly explain product concepts
    Leadership both internal and external to the team
    Build and maintain strong relationships with co-workers
    Work collaboratively with team members to achieve team initiatives
    Curious and likes to experiment – comfortable with change
    Convey a can-do, positive attitude towards tackling problems 
    Sphere of Influence: tech, product & UX organization


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    Senior UX Designer

    Technology / Product Management
    Limerick City, Limerick, Ireland

    Senior User Experience Designers are creative thinkers who effectively communicate their ideas and collaborate with members of our Product Management, Visual Design, Editorial, and Engineering teams to continually innovate in the e-commerce space. The role is responsible for leading and creating detailed user experience design sets, and providing interaction direction from definition to specification. 

    Responsibilities

    • Lead, define, and communicate the UX direction using appropriate tools to describe intent. This includes: sketches, workflows, wireframes, interaction specifications, prototypes
    • Collaborate with multiple initiatives – advocating for the best design for our customers
    • Create user-centered designs by considering site analytics, customer feedback, and research findings that meet measurable business objectives in a timely, shippable manner
    • Lead design reviews and bring inspiring ideas and motivation into an energetic and collaborative team
    • Inspire UX designers by providing feedback and support for various projects 

    Technical competencies

    • Proficiency with the latest design tools (InDesign, Illustrator, OminGraffle, HTML/CSS), research methods, and UX strategies
    • Presentation skills – experience presenting to the tech organization
    • Influence design process and methodologies
    • Ability to tackle complex design problems

    Qualifications

    • 5-7 years of experience working in UX, UI, or Interaction Design
    • A strong portfolio which demonstrates problem solving in the various phases of user-centered design across desktop and mobile.
    • Work effectively and collaboratively with multiple internal teams autonomously
    • Able to present their designs in a clear and effective manner
    • Passionate for great design and user experience
    • Comfort working independently, with minimal direction
    • Experience with user research is strongly preferred.


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